Included with all packages

herewhatyouget

You get lots of value for your investment, throughout every stage of your digital makeover.

Discovery/Design/Deployment.

Regardless of whether you choose a bundle or go a la carte, you will get great service and a good value for your investment dollars. After an initial consultation we’ll work out a plan and give you a Scope of Work document that defines exactly what you’ll be getting for your money before we continue to production.

Discovery:

This is the phase where we gather information and do all the planning.   Every client has different needs and goals. We explain the benefits of everything we offer, but tailor our solutions to only what you want.  In this phase you get:

  •   A Consultation to assess your needs and goals.  We can schedule a face-to-face or phone meeting for the consultation. To address your needs, we ask about problems and hurdles that you face on a daily basis.  To address goals we ask that you consider questions such as these –
    • Do you need more foot traffic to your store?
    • Do you want to extend your sales to on-line?
    • Do you want people to find you easily on their mobile devices as well as on a computer?

 A Project Plan that includes:
•    An Imaging and Messaging strategy.
•    A Survey Summary of the proposed physical location(s). This is to suggest digital screen types, sizes, orientations and identify the best possible view point locations for maximum impact at the point of sale.
•    Evaluation of suggested hardware to determine compatibility with your needs. (i.e.
•    An assessment of the required logistics including shipping, cabling, electrical requirements and internet connectivity (if needed).

•    A Scope of Work document.  Once we’ve worked out a plan (with your input), the Scope of Work document defines exactly what you’ll get for your money before we continue to the next phase.

Design:

The Design phase is when we actually start producing content for your make over.  It also entails setting up any websites / e-commerce solutions and mobile ready websites.  We procure any domain names (your website’s name),  and hardware on your behalf.  In this phase we commence with:

  •     Project Management of the total production process.
  •     Content Development (Conceptualizing, Choosing a Template, Choosing imagery.)
  •     Initial Content Creation (Using input from you to develop your Messaging..)
  •     Text / Copy writing (Using our professional marketers and writers)
  •     Content Formatting and Loading. (Cropping and optimizing any images or video for web use.)

Deployment:

In this phase we go over all aspects of your Digital Makeover.  We give you logins and passwords and teach you how to use the various systems.  We show you how easy it is to update your website, add new products to your online store, refresh your digital signage content and more.  With your subscription you get personalized support to get you on your feet and fresh content to keep you going strong.  In this ongoing phase, we provide these services:
•    Website content support.
•    Web-store (aka E-commerce) support.
•    Content management**.
** If included in your subscription.

Customer Service:

And of course, we will keep in contact with you during all phases, keeping you informed of the progress being made and we’ll help you with any issues that you may have.